Its back! and this time with some new intriguing features.2 years ago,I first tried Soluto when a friend of mine told me about it. The way it worked was very different when compared to the regular tuneup apps out there. After reading about the latest version at the Zdnet Blogs,I couldn't wait so I took it out for a drive on two of the systems which I have.Both of the test systems are Lenovo thinkpads running Windows 7. The reason I wanted to try on two systems this time was to see the way in which the remote support feature would work between these two systems.
To start with things,I installed the app on a Thinkpad T410 which I use as a desktop replacement in my home. The installation was not successful at the first time and after trying for many days,it finally worked. For users who want to help other people you can add upto 5 PC's in your account which can also include your own.People who require help from the main user are supposed to accept invitations - which leads them to download a client version of the app which then connects to the helper's pc at any given time. After I installed the client version on another notebook,this time a thinkpad X1,I logged into soluto.com to see and tinker with all the new stuff which was touted about it on the tech sites.
[caption id="attachment_1261" align="aligncenter" width="500" caption="Soluto correctly labled my other notebook as a Thinkpad X1"][/caption]
Much to my surprise,I was immediately presented with a screen which showed a brief history of my other notebook in the site.This included app history,System crash logs and performance issues. Soluto combines all of this data into so called "frustration level". Since the X1 was a new notebook,the frustration level was very low :). The way in which the system information of my X1 was presented also seemed to be intuitive - Short but crystal clear.
In comparison,my frustration level with my older thinkpad was justified with what the app history was been shown and also its associated problems.
After it was installed on the X1, I had to wait for some time before data could be collected from in from it so that I could really see what was being detected. The app presented with a lot of information including Configuring the browser,Windows updates and Application installations.And sure enough after some time,it figured out that there were a couple of windows updates for the newer PC which could be installed.
[caption id="attachment_1270" align="aligncenter" width="500" caption="Remotely configuring google chrome"][/caption]
[caption id="attachment_1271" align="aligncenter" width="500" caption="Configuring windows update"][/caption]
I thought that the updates would installed right away in the remote computer,but they did not.Soluto says that its magic and the actions would be performed only when the user on the remote PC is idle.The goal for them is to perform these changes without the user being not getting disturbed.So the next day when I opened the X1,I saw both the apps which I installed remotely.Windows update and Google talk. Voila!